WhatsApp sales agent for hotels and restaurants
Every direct booking is an OTA commission saved — provided you answer within minutes, including during service or after closing. The agent replies on WhatsApp and your direct channels with your real availability, and offers extras at the right moment.
In your day-to-day
- 01
Answers to booking requests at any hour, with real availability and rates from your PMS.
- 02
Extras offered at confirmation: breakfast, late check-out, a table at the restaurant, spa.
- 03
Private-hire and event enquiries qualified and passed on with dates, headcount and budget.
How it works
- 1
Immediate, fenced replies
The agent answers in seconds on your WhatsApp Business number: product questions, prices, availability — strictly from your catalogue and your rules. What it may not promise, it does not promise.
- 2
Qualification in conversation
As the exchange flows, the agent captures need, budget, timeline and contact details — no form to endure, just natural conversation in the client’s language.
- 3
Handover at the right moment
Warm lead, quote request, negotiation: the agent hands over to your salesperson with the full history. The client never repeats what they already said.
Typical results
30 s
first reply, day and night
100%
of conversations qualified and logged
+40%
leads handled, typical order of magnitude with the same team
Orders of magnitude observed in production; your diagnostic sets your own baseline and targets.
Frequently asked questions
Does the agent read the PMS or channel manager directly?+
Yes, where an integration exists: it checks availability and rates read-only. Writing — creating the booking — is only enabled if you authorise it; otherwise it hands the qualified request to reception.
No risk of overbooking?+
The agent never confirms a room without availability verified in your system of record. When in doubt — channel discrepancy, last room — it leaves the answer to reception rather than promising.
Can the agent close a sale on its own?+
It can run a simple sale end to end — order intake, payment link — if you allow it. For anything binding (quotes, discounts, negotiation) it hands over to a human: you set the boundary.
Does it work with official WhatsApp Business?+
Yes, through the official WhatsApp Business API. Your number, your brand, Meta-compliant — no workaround that risks getting the number banned.
Is this the problem eating your team’s time?
Tell us how you work today — 30-minute call, then a free written diagnostic of what this agent would change for you, with numbers.
Get my free diagnostic