Notes on AI that actually helps.

What we learn building AI tools for real businesses — written in plain language, with real examples. No hype, no names.

AI agents & automation

20 June 2026·5 min read

Automating a 500-email-a-day inbox with an AI agent

In medical logistics, every email can hide an urgent case. Here is how an agent triages, extracts and drafts — while a human keeps the final word.

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AI agents & automation

1 June 2026·5 min read

60% of tickets resolved without a human — and happier customers

Two people, hundreds of repetitive requests, answers measured in days. The fix was not hiring a third person.

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AI agents & automation

12 May 2026·5 min read

Autonomous developer agents: how far should you let them code?

Our agents analyse repositories, fix bugs, write tests and open pull requests. The one rule that makes it safe: they never touch production.

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AI agents & automation

5 May 2026·4 min read

The CRM nobody fills in — and the one AI fills for you

Sales teams do not hate CRMs. They hate data entry. Remove it, and the forecasts fix themselves.

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AI agents & automation

25 April 2026·6 min read

AI agents in business: definition and concrete use cases

An AI agent does not just answer — it acts inside your systems. Here is a plain-language definition and six use cases you can recognise in your own company.

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AI agents & automation

15 March 2026·4 min read

The morning briefing: six tools, 45 minutes, one agent

Every manager has a secret morning routine of tabs and exports. We replaced one with a 7 AM Slack message.

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AI agents & automation

20 February 2026·5 min read

An AI watchdog on logistics: 97% on-time delivery

Five disconnected tools, routes planned by hand, and customers finding out about delays before the dispatcher did.

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AI agents & automation

12 February 2026·5 min read

n8n, Make or Zapier: which one to automate a business

An honest comparison of the three main automation platforms — and the cases where none of them is enough.

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AI agents & automation

25 January 2026·4 min read

-72% missed appointments: an agent on patient follow-up

A clinic was losing track of its care plans — not from negligence, but from arithmetic. Reminders do not scale by hand.

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