Invoice follow-up for hotels and restaurants
In hospitality, unpaid money hides in group and seminar invoices, billable no-shows and corporate debtors — which nobody chases during the season. The agent tracks every invoice to its due date and follows up with the complete file: signed quote, cancellation terms, consumption details.
In your day-to-day
- 01
Follow-up of seminar and group invoices with the contract and the breakdown of services attached.
- 02
Invoicing and follow-up of no-shows and late cancellations according to your terms of sale.
- 03
Reconciliation of OTA payouts with reservations and flagging of commission discrepancies.
How it works
- 1
Plugged into your invoicing
The agent reads your existing tool — invoicing, accounting, ERP — with no migration and no double entry. It knows every invoice, its due date and its history.
- 2
Written reminders, not templates
Each reminder is written for that client: friendly for a good payer one week late, firm and documented by the third notice. You approve the policy once; the agent applies it.
- 3
Escalation and audit trail
Sensitive account, dispute, large amount: the agent hands over to a human with full context. Every action is logged, every euro recovered is attributed.
Typical results
-30%
average collection delay, typical order of magnitude
100%
of overdue invoices chased, no exceptions, no oversights
0 h
of human time on first-level reminders
Orders of magnitude observed in production; your diagnostic sets your own baseline and targets.
Frequently asked questions
Can you chase a regular corporate client without annoying them?+
Yes: tone is calibrated per account — courteous for a regular debtor slightly late, firmer when the delay repeats — and you approve the policy before go-live. Strategic accounts can be excluded from automatic follow-up.
Can the agent handle deposits and cancellation terms?+
It applies your terms of sale: unpaid deposits chased before arrival, no-shows invoiced according to the published policy. Every borderline case goes to human validation rather than automatic follow-up.
Will the agent upset my clients?+
That is exactly what it prevents: tone is calibrated to the client’s history and how late the invoice is, and you approve the reminder policy before go-live. A good client one week late gets a friendly nudge — not a formal notice.
What happens when a client disputes an invoice?+
The agent detects the dispute, pauses the reminder sequence and hands the case to whoever you designate, with the full history. It never negotiates on its own.
Is this the problem eating your team’s time?
Tell us how you work today — 30-minute call, then a free written diagnostic of what this agent would change for you, with numbers.
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