WhatsApp sales agent for e-commerce brands and online sellers
A visitor hesitating between two sizes or two models leaves without buying if nobody answers — and your best customers write in the evening, after work. The agent advises from your catalogue, replies in seconds and turns the conversation into an order.
In your day-to-day
- 01
Live product advice — sizes, compatibility, availability — from your catalogue and your real stock.
- 02
Re-engaging after an abandoned cart, opt-in respected, answering the objections that blocked the purchase.
- 03
Simple order intake with a payment link inside the conversation, and handover to an adviser for bespoke requests.
How it works
- 1
Immediate, fenced replies
The agent answers in seconds on your WhatsApp Business number: product questions, prices, availability — strictly from your catalogue and your rules. What it may not promise, it does not promise.
- 2
Qualification in conversation
As the exchange flows, the agent captures need, budget, timeline and contact details — no form to endure, just natural conversation in the client’s language.
- 3
Handover at the right moment
Warm lead, quote request, negotiation: the agent hands over to your salesperson with the full history. The client never repeats what they already said.
Typical results
30 s
first reply, day and night
100%
of conversations qualified and logged
+40%
leads handled, typical order of magnitude with the same team
Orders of magnitude observed in production; your diagnostic sets your own baseline and targets.
Frequently asked questions
Is abandoned-cart follow-up on WhatsApp compliant?+
It requires an explicit opt-in and Meta-approved message templates; the agent works within that frame. Without opt-in, the follow-up stays on email and the agent takes over when the customer replies.
Does the agent know our stock in real time?+
Yes: it reads your back office or product feed and never promises a sold-out item. On a stockout, it offers the available alternative or the restock date.
Can the agent close a sale on its own?+
It can run a simple sale end to end — order intake, payment link — if you allow it. For anything binding (quotes, discounts, negotiation) it hands over to a human: you set the boundary.
Does it work with official WhatsApp Business?+
Yes, through the official WhatsApp Business API. Your number, your brand, Meta-compliant — no workaround that risks getting the number banned.
Is this the problem eating your team’s time?
Tell us how you work today — 30-minute call, then a free written diagnostic of what this agent would change for you, with numbers.
Get my free diagnostic