WhatsApp sales agent for construction firms and tradespeople
A homeowner wanting work done writes to three tradespeople on a Sunday evening, and often signs with the first one who replies seriously. The agent qualifies each request — nature of the work, surface, photos, timeline — and prepares the site visit before you even call back.
In your day-to-day
- 01
Qualification of quote requests in the evening and at weekends: type of work, photos, address, desired timeline.
- 02
Site-visit slots proposed from your availability and confirmed in the same thread.
- 03
Follow-up on quotes sent but left unanswered, at the pace and in the tone you approve.
A typical scenario
A joinery and fitting workshop with 6 craftsmen gets its quote requests through the website and WhatsApp — often on Sunday evenings, when homeowners compare three trades at once.
- 01
Sunday 9 PM, a window-replacement enquiry: the agent obtains photos, rough dimensions, the floor and the access conditions.
- 02
It checks the address sits inside the service area — out-of-area requests get a courteous reply that won’t clutter the week.
- 03
Monday 7:30 AM, the owner opens three complete files, each with a site-visit slot already offered to the client.
What changes
No more calling back between two installs to ask ten basic questions: the quote goes out to a prospect still warm, ahead of the competitor’s.
Order of magnitude
Working assumptions
- →10 quote requests a week
- →4 of them arrive in the evening or at the weekend, outside opening hours
Over a year, that is in the order of 200 requests qualified overnight or over weekends — prospects who no longer wait until Monday for a first answer.
Indicative estimate built on average sector assumptions — it gets recalibrated on your actual volumes during scoping.
What eats your days
- →
Progress payments and final accounts settle months late, and retention money ends up forgotten.
- →
The office drowns in email — supplier invoices, tenders, after-sales requests — while everyone is on site.
- →
A project’s real margin only surfaces at the final account, when nothing can be fixed anymore.
How it works
- 1
Immediate, fenced replies
The agent answers in seconds on your WhatsApp Business number: product questions, prices, availability — strictly from your catalogue and your rules. What it may not promise, it does not promise.
- 2
Qualification in conversation
As the exchange flows, the agent captures need, budget, timeline and contact details — no form to endure, just natural conversation in the client’s language.
- 3
Handover at the right moment
Warm lead, quote request, negotiation: the agent hands over to your salesperson with the full history. The client never repeats what they already said.
Typical results
30 s
first reply, day and night
100%
of conversations qualified and logged
+40%
leads handled, typical order of magnitude with the same team
Orders of magnitude observed in production; your diagnostic sets your own baseline and targets.
Frequently asked questions
Does the agent quote prices on my behalf?+
No — never any pricing: a quote commits your company and stays in your hands. Its role is to qualify the request and prepare the visit so your quote goes out faster than the competitor’s.
What about clients who are not on WhatsApp?+
The same agent replies by SMS and email: the channel adapts to the client, the qualification stays the same.
Is this the problem eating your team’s time?
Tell us how you work today — 30-minute call, then a free written diagnostic of what this agent would change for you, with numbers.
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