WhatsApp sales agent for marketing and communication agencies

Agency prospects arrive through the website, social channels or word of mouth — and the first exchange often decides the shortlist. The agent replies in minutes, qualifies budget, scope and timeline, and hands the partner a documented prospect instead of a “can we jump on a call?”.

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In your day-to-day

Qualifying inbound requests: engagement type (branding, social, media, website), envisaged budget, timeline, decision-maker.

Immediate answers on your expertise, preferred sectors and ways of working.

Detecting tenders and formal briefs, routed to the partner with the response deadline extracted.

A typical scenario

An agency whose new business rests on two already-saturated partners: website forms sometimes waited three days, and nobody knew how many prospects had given up in the meantime.

01
At 9 PM a prospect describes a website redesign with an SEO component: the agent qualifies budget, timeline and decision-maker, and checks the sector does not conflict with an existing client.
02
Silent after a promising first exchange, a prospect gets a courteous follow-up at D+4 — the one the partners always forget to send.
03
Before the meeting, the partner receives a one-page brief: company, conversation history, budget mentioned, actual urgency.

What changes

First contact no longer depends on the partners’ availability, and their new-business meetings all start from a file — never again from “so, tell me everything”.

Order of magnitude

Working assumptions

→around 40 inbound enquiries per month
→30% arrive out of hours, a third are off-target
→20 minutes of manual qualification per enquiry

A dozen prospects a month answered in minutes instead of two days later, and about 13 hours of qualification handed back to the partners — nearly two working days.

Indicative estimate built on average sector assumptions — it gets recalibrated on your actual volumes during scoping.

What eats your days

→

The first days of every month vanish into Meta, Google Ads and GA4 screenshots for reports clients skim.

→

Fees are chased badly when the debtor is also the client you cannot afford to upset mid-campaign.

→

A runaway media budget or broken tracking surfaces at the next report — after thousands of euros spent for nothing.

How it works

Immediate, fenced replies

The agent answers in seconds on your WhatsApp Business number: product questions, prices, availability — strictly from your catalogue and your rules. What it may not promise, it does not promise.

Qualification in conversation

As the exchange flows, the agent captures need, budget, timeline and contact details — no form to endure, just natural conversation in the client’s language.

Handover at the right moment

Warm lead, quote request, negotiation: the agent hands over to your salesperson with the full history. The client never repeats what they already said.

Typical results

30 s

first reply, day and night

100%

of conversations qualified and logged

+40%

leads handled, typical order of magnitude with the same team

Orders of magnitude observed in production; your diagnostic sets your own baseline and targets.

Frequently asked questions

An agent answering for a communication agency — does that not look bad?+

It is your first line, not your creative spokesperson: tone and messages are written with you, in your voice. And answering in three minutes on a Saturday says something about your execution that ten slides never will.

Can it filter out off-target requests?+

Yes — budget too small, excluded sector, services you do not offer: it declines politely or redirects, under your rules. Your partners stop taking qualification calls for nothing.

Is this the problem eating your team’s time?

Tell us how you work today — 30-minute call, then a free written diagnostic of what this agent would change for you, with numbers.