AI that keeps the shop while you sleep

Invoice follow-up

B2C collects at checkout, but as soon as a brand sells B2B — resellers, corporate gifting, wholesale orders — invoices at 30 or 45 days pile up untracked between two peaks. The agent chases every invoice by its real due date, with the purchase order and delivery note attached.

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AI support desk

Half of an online store’s tickets boil down to three questions: where is my order, how do I return it, when do I get refunded. The agent answers them alone by reading your OMS and carrier tracking, and leaves your team the disputes that deserve a human.

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WhatsApp sales agent

A visitor hesitating between two sizes or two models leaves without buying if nobody answers — and your best customers write in the evening, after work. The agent advises from your catalogue, replies in seconds and turns the conversation into an order.

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Regulatory watch

Between the legal guarantee of conformity, the French AGEC law, the DSA and e-invoicing, selling online has become a regulatory discipline in its own right. The agent monitors the texts and tells you what changes for your store — not for e-commerce in general.

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Automated reporting

Revenue per channel, margin after ad spend, return rate, stockouts: an online brand’s numbers live in the back office, the ad platforms and accounting — and nobody reconciles them before month-end. The agent compiles it all every morning.

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Email triage

Between the contact inbox, customer service and marketplace messaging with imposed response deadlines, an online brand runs five counters at once. The agent reads everything, answers the recurring and routes the rest — without ever letting a platform deadline slip.

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Operations watchdog

A stockout on your best seller, a checkout throwing errors, a campaign spending without converting: online, every hour of incident is paid in lost revenue, often silently. The watchdog monitors the store continuously, nights and weekends included.

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Client portal

Your resellers and B2B clients still order by email and keep asking the same things: availability, prices, order status, invoices. The portal exposes their slice of your back office — each account sees its own terms, its own orders and nothing else.

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