Invoice follow-up for e-commerce brands and online sellers
B2C collects at checkout, but as soon as a brand sells B2B — resellers, corporate gifting, wholesale orders — invoices at 30 or 45 days pile up untracked between two peaks. The agent chases every invoice by its real due date, with the purchase order and delivery note attached.
In your day-to-day
- 01
Chasing resellers and key accounts at D+5, with invoice and delivery note attached automatically.
- 02
Reconciling marketplace payouts against shipped orders, gaps and deductions flagged.
- 03
Automatic pause of the reminder sequence when a credit note or a return dispute is open on the account.
How it works
- 1
Plugged into your invoicing
The agent reads your existing tool — invoicing, accounting, ERP — with no migration and no double entry. It knows every invoice, its due date and its history.
- 2
Written reminders, not templates
Each reminder is written for that client: friendly for a good payer one week late, firm and documented by the third notice. You approve the policy once; the agent applies it.
- 3
Escalation and audit trail
Sensitive account, dispute, large amount: the agent hands over to a human with full context. Every action is logged, every euro recovered is attributed.
Typical results
-30%
average collection delay, typical order of magnitude
100%
of overdue invoices chased, no exceptions, no oversights
0 h
of human time on first-level reminders
Orders of magnitude observed in production; your diagnostic sets your own baseline and targets.
Frequently asked questions
We mostly sell prepaid B2C — is this agent relevant to us?+
If you are 100% prepaid B2C, barely. It becomes useful as soon as there is B2B — resellers, retail corners, corporate —, marketplace payouts to reconcile, or instalment payments whose collections fail.
Does the agent handle failed instalment payments?+
Yes: a failed instalment debit triggers a reminder with a payment link to regularise, then an escalation under your rules. It is often an online brand’s first source of unpaid balances.
Will the agent upset my clients?+
That is exactly what it prevents: tone is calibrated to the client’s history and how late the invoice is, and you approve the reminder policy before go-live. A good client one week late gets a friendly nudge — not a formal notice.
What happens when a client disputes an invoice?+
The agent detects the dispute, pauses the reminder sequence and hands the case to whoever you designate, with the full history. It never negotiates on its own.
Is this the problem eating your team’s time?
Tell us how you work today — 30-minute call, then a free written diagnostic of what this agent would change for you, with numbers.
Get my free diagnostic