Invoice follow-up for carriers and logistics providers
In transport, payment delays slip all the faster because collection always comes after operations. The agent chases every freight invoice by its real due date, with the order reference and POD attached — the debtor loses the incomplete-file excuse.
In your day-to-day
- 01
Reminder at D+3 with invoice, consignment note and proof of delivery attached automatically.
- 02
Detection of shippers who systematically slide from 30 to 60 days, flagged before their next order.
- 03
Escalation to the account manager when a client exceeds an outstanding-balance threshold you set.
How it works
- 1
Plugged into your invoicing
The agent reads your existing tool — invoicing, accounting, ERP — with no migration and no double entry. It knows every invoice, its due date and its history.
- 2
Written reminders, not templates
Each reminder is written for that client: friendly for a good payer one week late, firm and documented by the third notice. You approve the policy once; the agent applies it.
- 3
Escalation and audit trail
Sensitive account, dispute, large amount: the agent hands over to a human with full context. Every action is logged, every euro recovered is attributed.
Typical results
-30%
average collection delay, typical order of magnitude
100%
of overdue invoices chased, no exceptions, no oversights
0 h
of human time on first-level reminders
Orders of magnitude observed in production; your diagnostic sets your own baseline and targets.
Frequently asked questions
Does the agent find the PODs to attach on its own?+
Yes: it matches the invoice with your TMS or digitised POD folder and attaches the proof of delivery to the reminder. An incomplete file is flagged to your team instead of being half-chased.
Can it handle transport-specific payment terms?+
Due-date rules are configured at go-live — including statutory road-transport terms — and the agent adapts the reminder tone to the overrun observed.
Will the agent upset my clients?+
That is exactly what it prevents: tone is calibrated to the client’s history and how late the invoice is, and you approve the reminder policy before go-live. A good client one week late gets a friendly nudge — not a formal notice.
What happens when a client disputes an invoice?+
The agent detects the dispute, pauses the reminder sequence and hands the case to whoever you designate, with the full history. It never negotiates on its own.
Is this the problem eating your team’s time?
Tell us how you work today — 30-minute call, then a free written diagnostic of what this agent would change for you, with numbers.
Get my free diagnostic