Invoice follow-up for construction firms and tradespeople
In construction, cash sleeps in pending progress payments, retention money nobody ever reclaims and final accounts that drag on. The agent tracks every receivable by its real due date — application, balance, retention — and follows up with the contract documents attached, without waiting for the office to find time.
In your day-to-day
- 01
Follow-up of unpaid progress applications with the contract number, the application concerned and the supporting documents attached.
- 02
Retention tracking: automatic reclaim at the end of the defects-liability year, instead of letting it evaporate.
- 03
Escalation to the owner or works supervisor when a client exceeds the outstanding balance you set, before the next application.
A typical scenario
A structural-works contractor with 25 workers invoices €1.2M of works a year across some fifteen projects — and nobody in the office has time to chase applications promised “with the next payment run”.
- 01
On connection, the agent draws up the full inventory: overdue applications, final accounts never settled, retention money now releasable — some of it asleep for two years.
- 02
Every week it chases receivables as they fall due, contract documents attached, citing accrued late-payment interest where the public contract allows it.
- 03
As the defects-liability year ends, it prepares the retention-release request with the handover report attached, before the deadline slips by.
What changes
The owner stops discovering forgotten receivables at year-end, and cash flow no longer depends on the works supervisor’s memory.
Order of magnitude
Working assumptions
- →€1.2M of works invoiced per year, collected in 75 days on average
- →systematic follow-up typically claws back around ten of those days
€1.2M over 365 days is roughly €3,300 per day of delay: ten days recovered means in the order of €33,000 of cash permanently freed up.
Indicative estimate built on average sector assumptions — it gets recalibrated on your actual volumes during scoping.
What eats your days
- →
Progress payments and final accounts settle months late, and retention money ends up forgotten.
- →
The office drowns in email — supplier invoices, tenders, after-sales requests — while everyone is on site.
- →
A project’s real margin only surfaces at the final account, when nothing can be fixed anymore.
How it works
- 1
Plugged into your invoicing
The agent reads your existing tool — invoicing, accounting, ERP — with no migration and no double entry. It knows every invoice, its due date and its history.
- 2
Written reminders, not templates
Each reminder is written for that client: friendly for a good payer one week late, firm and documented by the third notice. You approve the policy once; the agent applies it.
- 3
Escalation and audit trail
Sensitive account, dispute, large amount: the agent hands over to a human with full context. Every action is logged, every euro recovered is attributed.
Typical results
-30%
average collection delay, typical order of magnitude
100%
of overdue invoices chased, no exceptions, no oversights
0 h
of human time on first-level reminders
Orders of magnitude observed in production; your diagnostic sets your own baseline and targets.
Frequently asked questions
Does the agent handle public-contract payment terms and e-invoicing platforms?+
Yes: due-date rules are configured per contract type — statutory public-sector terms, platform submission, late-payment interest — and the agent adapts each reminder to the contract framework concerned.
Isn’t it risky to chase a client who gives us work all year round?+
That is why tone is calibrated per client: a factual, courteous nudge for a recurring account, firmer once the delay settles in. You approve the policy before go-live, and sensitive accounts go through you.
Is this the problem eating your team’s time?
Tell us how you work today — 30-minute call, then a free written diagnostic of what this agent would change for you, with numbers.
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