Invoice follow-up — Training providers
A training provider with €1.8M in revenue and some sixty sessions a year, paid through three counters — OPCO funding bodies under subrogation, CPF via the Caisse des Dépôts, companies directly — with a single admin assistant tracking it all.
- The day a session ends, the chain starts on its own: completion certificate issued, company balance invoiced, OPCO file completed with the attendance sheets.
- At D+60, a silent OPCO file is chased on the funder’s platform, reference and documents attached — no more discovering the blockage in month four.
- Before the summer break, the agent produces the balance per funder: what will land in July, what must be chased before, what needs a phone call.
Outstanding funding stops being an unknown reconstructed at every close. The admin assistant manages exceptions instead of running after files.
Order of magnitude
- · €1.8M invoiced per year, about €5,000 per calendar day
- · observed collection delay around 75 days, versus 55 reachable with systematic follow-up
Twenty days shaved off the delay represents in the order of €100k of freed cash (20 days × €5,000/day) — to refine against your OPCO/CPF/corporate mix.
Indicative estimate built on average sector assumptions — it gets recalibrated on your actual volumes during scoping.
Invoice follow-up — Insurance brokers
3,500 property and casualty policies, retail and commercial mixed: in this typical firm, rejected direct debits pile up in an extranet the handler checks when he can — which means after the insurer’s registered letter.
- On the 6th of the month, a rejected debit on a tradesman’s motor fleet is spotted in the bank returns: the policyholder receives a clear message the same day, with a payment link and what suspended cover would mean for his worksites.
- At day 10 the payment still has not cleared: the handler is alerted with the policy history, before the insurer starts its formal notice — the firm’s call still lands on friendly ground.
- Every Friday, the agent delivers the at-risk premium board, crossing amount, client tenure and repeat rejections — three files to call, not fifty rows to comb through.
The firm regains its head start on the insurers’ formal-notice machinery, and the policyholder learns of the problem from their broker — never from a registered letter.
Order of magnitude
- · 3,500 policies in the portfolio
- · around 1.5% of direct debits rejected per month — some fifty premiums
- · same-day handling instead of the monthly extranet review
Some fifty premiums regularised each month before the formal-notice threshold — and as many “you are no longer covered” conversations that never happen. An order of magnitude, driven by your portfolio’s payment behaviour.
Indicative estimate built on average sector assumptions — it gets recalibrated on your actual volumes during scoping.
Invoice follow-up — Hotels & restaurants
A 90-room four-star hotel lives off its seminar business: dozens of corporate accounts on credit, whose invoices slide while the team runs the season.
- The agent rebuilds the ageing schedule of corporate and agency accounts, invoice by invoice — the overview nobody has had for two years.
- Follow-up escalates gradually: a courteous duplicate at D+5, a documented reminder at D+20, escalation to the sales director for accounts slipping from one event to the next.
- Before high season, it clears the winter’s backlog of small receivables — the ones nobody will chase once service picks up again.
Cash flow stops yo-yoing between season and off-season, and the manager no longer plays accountant on Sunday nights.
Order of magnitude
- · €40,000 of permanent corporate receivables
- · paid at 55 days on average instead of the contractual 30
Bringing the delay back toward contract frees in the order of €40,000 × 25/55 — about €18,000 of needlessly tied-up cash, made permanently available.
Indicative estimate built on average sector assumptions — it gets recalibrated on your actual volumes during scoping.
Invoice follow-up — Recruitment & staffing
A two-branch staffing and placement agency bills €250k a month, most of it in weekly temp invoices — which nobody has time to chase one by one.
- Thursday morning, every still-open temp invoice from last week gets its reminder, signed timesheets attached — without an account manager spending a minute on it.
- A “Friday, without fail” payment promise is logged, checked that evening, and chased first thing Monday if the transfer has not landed.
- A placement invoice disputed over an ongoing replacement guarantee leaves the sequence and waits for the consultant’s call.
The weekly rhythm of temp billing stops drowning collections, and clients’ verbal promises become tracked commitments.
Order of magnitude
- · €250k billed per month
- · average collection at 45 days
- · gap-free follow-up typically wins back 5 to 8 days
On the order of €40k to €65k in cash freed on a rolling basis (€250k × 5–8/30) — the difference between funding temp payroll comfortably or on an overdraft.
Indicative estimate built on average sector assumptions — it gets recalibrated on your actual volumes during scoping.
Invoice follow-up — Garages & car dealerships
A multi-brand dealership opens 2,500 repair orders a year, 40% of them invoiced on account to companies, leasing firms and insurers. The bookkeeper chases “when she can” — which means rarely.
- A fleet manager requires the pre-approval reference on every invoice: the agent checks it is there before sending, and administrative rejections die out.
- After a claim, the excess remains owed by the customer: it is chased with the individual, breakdown made clear — never mixed into the insurer receivable.
- At quarter-end, the aged balance arrives sorted by payer type, with the three files ripe for legal action and their full history.
Workshop money comes in at the pace vehicles go out. The bookkeeper works flagged files instead of hunting for whom to chase.
Order of magnitude
- · around €200,000 invoiced on account each month
- · an average of 25 days late beyond terms when nobody follows up
Bringing that lateness under 10 days puts in the order of €100,000 of cash back into permanent circulation.
Indicative estimate built on average sector assumptions — it gets recalibrated on your actual volumes during scoping.