Invoice follow-up for estate agencies and property managers
In property management, unpaid rent is a race against the clock framed by the lease, the rent-guarantee insurance and debt-collection law. The agent chases every rent from the first day late, in due form, and keeps the calendar that protects your declaration deadlines and the landlord’s asset.
In your day-to-day
- 01
Graduated reminders from the moment rent is uncollected on the 5th: a simple nudge, then a formal letter, following the calendar you approve.
- 02
Monitoring of declaration deadlines under the rent-guarantee insurance or the guarantor, so a guarantee is never lost for want of a timely declaration.
- 03
The landlord kept informed at every step, and the complete file — statements, letters, history — handed over when the litigation phase approaches.
How it works
- 1
Plugged into your invoicing
The agent reads your existing tool — invoicing, accounting, ERP — with no migration and no double entry. It knows every invoice, its due date and its history.
- 2
Written reminders, not templates
Each reminder is written for that client: friendly for a good payer one week late, firm and documented by the third notice. You approve the policy once; the agent applies it.
- 3
Escalation and audit trail
Sensitive account, dispute, large amount: the agent hands over to a human with full context. Every action is logged, every euro recovered is attributed.
Typical results
-30%
average collection delay, typical order of magnitude
100%
of overdue invoices chased, no exceptions, no oversights
0 h
of human time on first-level reminders
Orders of magnitude observed in production; your diagnostic sets your own baseline and targets.
Frequently asked questions
Chasing unpaid rent is tightly framed legally — does the agent respect the forms?+
Yes, and that is precisely its main value: the sequence — friendly reminder, formal letter, flag for formal notice — follows the calendar and forms you validate with your legal counsel. The agent never improvises an act with legal effect; it prepares and it traces.
What happens when the tenant claims hardship or disputes the service charges?+
The agent detects the dispute or the request for time, pauses the automatic sequence and hands over to the property manager with the full history. A payment plan is negotiated between humans — the agent then resumes tracking the agreed instalments.
Will the agent upset my clients?+
That is exactly what it prevents: tone is calibrated to the client’s history and how late the invoice is, and you approve the reminder policy before go-live. A good client one week late gets a friendly nudge — not a formal notice.
What happens when a client disputes an invoice?+
The agent detects the dispute, pauses the reminder sequence and hands the case to whoever you designate, with the full history. It never negotiates on its own.
Is this the problem eating your team’s time?
Tell us how you work today — 30-minute call, then a free written diagnostic of what this agent would change for you, with numbers.
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