Strategy, costs & ROI
12 July 2026·5 min read
ChatGPT Work and GPT-5.6: what a generalist AI agent means for your SMB
On July 9, 2026, OpenAI launched GPT-5.6 and ChatGPT Work, a connected agent that turns your team’s Slack, Notion, Microsoft 365 and Drive content into finished documents — two days after Anthropic extended Claude Cowork to mobile. What this convergence changes for your SMB.
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