AI that watches your schedules while your carers are in the field

Invoice follow-up

In home care, family co-payments and failed direct debits pile up because chasing a fragile clientele takes tact — so it gets postponed. The agent chases every invoice by its real due date, with a tone written for this sector, and escalates to a human as soon as the situation calls for it.

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AI support desk

Families always call about the same things: what time is the carer coming, how do I get my tax certificate, how do I move a visit. The agent answers on its own by reading your schedule and telecare data, and passes real decisions to area managers.

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WhatsApp sales agent

Requests for home care often arrive in a hurry — a hospital discharge, an exhausted family caregiver — in the evening or at the weekend, when the agency is closed. The first provider to answer with a concrete plan wins the case.

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Regulatory watch

Between collective-agreement amendments, the authorisation regime, the URSSAF instant tax-credit scheme and departmental allowance rates, the home care framework shifts without warning. Every missed change is paid for in wrong payroll or lost funding.

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Automated reporting

Scheduled hours, checked-in hours, invoiced hours, paid hours: in home care, four numbers that should match never do. The agent reconciles them every morning instead of once a month in pain.

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Email triage

A home care provider’s contact inbox mixes carers’ sick notes, family requests, referrers — hospitals, social workers, municipal services — and paperwork. A handful of these messages demand action within the hour; they drown in the rest.

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Operations watchdog

A missing check-in at the scheduled time may mean a simple oversight — or a vulnerable person alone at home. The watchdog monitors rosters and check-ins continuously, evenings and weekends included, and alerts while there is still time to act.

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Client portal

Your clients’ children often live far away and want to know someone really did visit mum — without calling the agency at every doubt. The portal shows each family the completed visits, invoices and certificates, and nothing else.

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