Operations watchdog for carriers and logistics providers
A slipping route, a broken tail lift, a saturated dock: in transport, every hour between incident and detection is paid in penalties and client calls. The watchdog monitors operations continuously, nights and weekends included.
In your day-to-day
- 01
Alert when a route’s delay threatens constrained delivery slots (dock appointments, LEZ windows).
- 02
Detection of a vehicle immobilised abnormally long or a driver unexpectedly inactive.
- 03
Flagging of orders integrated in the TMS but unplanned at H-12 from theoretical departure.
How it works
- 1
Continuous watch over your flows
Stock, orders, deliveries, payments, queues, systems: the watchdog reads your tools continuously and learns each flow’s normal behaviour.
- 2
Signal, not noise
A seasonal variation is not an anomaly. The watchdog qualifies each gap — normal, watch, incident — and only alerts when action is useful. That triage is what keeps alerts trusted.
- 3
The right person, with context
The alert reaches the person who can act, with the diagnosis: what, since when, how big, and first leads. Escalation is automatic if nobody acknowledges.
Typical results
4 min
from anomaly to alert, observed in production
24/7
watching, nights and weekends included
÷10
alert volume, thanks to signal/noise triage
Orders of magnitude observed in production; your diagnostic sets your own baseline and targets.
Frequently asked questions
Can the watchdog warn the client before they notice?+
If you authorise it: on a qualified delay, it can notify the consignee with the new estimated slot — often the difference between an informed client and a penalty.
What data does it work from — telematics, TMS?+
Both where possible: telematics positions crossed with the TMS plan. Otherwise it uses what exists — TMS statuses, check-ins, subcontractor notifications.
How is this better than my current tools’ alerts?+
Your tools each alert in their own corner, on fixed thresholds, and often cry wolf. The watchdog crosses flows between tools, learns normal behaviour, and only interrupts when action is useful — with the diagnosis already done.
What exactly does the watchdog monitor?+
Whatever hurts you when it breaks: stock and stockouts, orders and deliveries, payments and direct debits, ticket queues, system availability. The scope is defined at the diagnostic and widens with trust.
Is this the problem eating your team’s time?
Tell us how you work today — 30-minute call, then a free written diagnostic of what this agent would change for you, with numbers.
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