Email triage for construction firms and tradespeople
A construction company’s inbox mixes everything: supplier invoices, tenders, quote requests, site emergencies, job applications. The agent sorts the flow, extracts documents and deadlines, and surfaces within minutes whatever is blocking a site.
In your day-to-day
- 01
Detection of site emergencies — missing delivery, breakdown, blocked access — passed to the works supervisor concerned.
- 02
Routing of supplier invoices to accounting with the project allocated and the delivery note matched.
- 03
Extraction of incoming tender files with the bid-submission deadline recorded in the right place.
How it works
- 1
Measure before sorting
We start by measuring the real flow: who writes, about what, what actually needs action. Sorting rules are built on that data — not on impressions.
- 2
Sort, extract, route
The agent classifies each message, extracts the useful data (references, amounts, deadlines) into your tools, and routes to the right person. Urgent items are flagged within minutes.
- 3
Answer the recurring
Acknowledgements, document requests, standard questions: the agent replies on its own within the approved fence. The rest lands pre-qualified in your team’s queue.
Typical results
95%
of messages classified and routed with no human involved
4 min
between an urgent message arriving and being flagged
0
client requests lost in the pile
Orders of magnitude observed in production; your diagnostic sets your own baseline and targets.
Frequently asked questions
Does the agent handle heavy attachments, drawings and tender packs?+
Yes: it extracts the documents, files them by project or tender in your folder structure, and flags incomplete packs instead of letting them sleep in the inbox.
We run several mailboxes — contact, accounting, supervisors. Does it cover them all?+
The scope is defined with you: the agent can cover several mailboxes with rules specific to each, and route messages that landed in the wrong place.
What if the agent misclassifies an important message?+
Rules are calibrated on your real flow and start in assisted mode: the agent proposes, your team validates, the agent learns. Autonomous sorting is only switched on once reliability is demonstrated — and everything stays browsable, nothing is deleted.
Does it work with Gmail, Outlook, a shared inbox?+
Yes — Gmail, Microsoft 365, IMAP, shared inboxes and aliases. The agent works inside your existing mailbox, without changing the address your clients know.
Is this the problem eating your team’s time?
Tell us how you work today — 30-minute call, then a free written diagnostic of what this agent would change for you, with numbers.
Get my free diagnostic