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Client portal for vocational training providers

Your corporate clients want to follow their employees’ training without calling you: enrolments, attendance, certificates, invoices. The portal exposes each client’s slice of your files — and auditors appreciate evidence this well organised.

In your day-to-day

A typical scenario

A provider working with some forty corporate clients, whose HR managers requested agreements, attendance records and invoices by email — from an assistant already producing them for the audit.

  1. 01

    An HR manager builds her training plan inside the portal: her employees’ attendance history, upcoming sessions, remaining seats — without a single call.

  2. 02

    The client’s accounting team retrieves the invoice and certificate their funding body requires, in the expected format, by themselves.

  3. 03

    At the surveillance audit, the requested evidence is already organised by session and by client — the auditor browses, the team reconstructs nothing.

What changes

Each corporate client becomes self-sufficient on paperwork, and the traceability the certification demands becomes a by-product of daily work rather than an annual project.

Order of magnitude

Working assumptions

  • 40 corporate accounts, about 8 requests per month each
  • 75% concern documents or statuses the portal exposes

In the order of 240 emails per month gone — with instant answers where the delay used to run in days.

Indicative estimate built on average sector assumptions — it gets recalibrated on your actual volumes during scoping.

What eats your days

How it works

  1. 1

    Plugged into your tools, not a second entry

    The portal reads live from your project-management tool, your CRM, your invoicing. Your team works as before; the client sees their slice, always current.

  2. 2

    Approval built in

    The client approves deliverables directly in the portal — an entire email thread disappears per revision round. Every approval is dated and traced.

  3. 3

    Access walled by construction

    Each client account reaches only its own projects and documents — never a neighbour’s. Minimal rights, every view logged: compliant by design, not by patch.

Typical results

-80%

“where is my project?” emails, typical order of magnitude

24/7

clients check on their own, whenever suits them

4-6 wks

to a first useful version in production

Orders of magnitude observed in production; your diagnostic sets your own baseline and targets.

Frequently asked questions

Can an HR manager see their employees’ individual results?+

They see what you decide to expose — typically attendance and completion, not individual assessments, unless agreed. Access walls are tuned finely, GDPR respected.

Does the portal also serve learners directly?+

It can: invitations, course materials, certificates to download. Many providers start with the corporate portal — fewer accounts, more emails saved — then widen.

Is this the problem eating your team’s time?

Tell us how you work today — 30-minute call, then a free written diagnostic of what this agent would change for you, with numbers.

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