Notes on AI that actually helps.

What we learn building AI tools for real businesses — written in plain language, with real examples. No hype, no names.

AI agents & automation

9 July 2026·5 min read

Claude Cowork goes mobile: what background AI agents mean for your SMB

Anthropic extended Claude Cowork to web and mobile on July 7, 2026: background tasks, scheduling, phone approvals. What this shift changes for supervising an AI agent inside an SMB.

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Business & compliance

7 July 2026·5 min read

Real-time client portals: the fix for endless "where is my project" emails

A real-time client portal replaces status-update emails with a live view your client can check alone. What to build first, who should see what, and how it differs from a CRM.

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Strategy, costs & ROI

4 July 2026·5 min read

Custom AI SaaS: the three-question test before you build one

A custom AI SaaS platform is neither an agent automating one process nor another market subscription — it is a product in its own right. The three-question test to know if you actually need one, and what it costs in 2026.

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Studio notes

4 July 2026·4 min read

Studio notes — reliability before automation

This week the agent fleet was at work for a courier company, a training organisation and an insurance broker. Three sectors, one recurring lesson: measure and make things reliable before you automate anything.

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Strategy, costs & ROI

2 July 2026·5 min read

How we measure an agent fleet in full-time equivalents

We say our deployed agents deliver the work of 2,500 full-time workers. Here is exactly how that number is computed — and how to compute yours.

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Chatbots & assistants

28 June 2026·5 min read

A sales agent that never sleeps: +47% conversion on WhatsApp

An e-commerce brand was losing sales at 11 PM, every night. Here is what happened when an AI agent took the night shift.

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